Frequently Asked Questions

Q: What services do you provide?
A: We’re in the business of identifying, analyzing, and managing risk. We deliver professional risk transfer advice, risk management, loss analysis, and Request for Proposal services to tribes, as well as employee benefits consulting.

Q: How do you price your services?
A: At TCS, we are 100% fee-based — just like your tax preparer or attorney. And because we begin every client relationship with full disclosure about how we work and what we charge for our services, you know exactly what our services will cost and can easily evaluate their worth to you. There are no hidden fees or commissions. Ever.

Q: How long have you provided services as a Consultant?
A: James R. Dunathan has provided consulting services for more than twenty years. His brother Robert has worked as a risk management and needs assessment consultant since 1988. For more information, please read their detailed biographies.

Q: How many tribes have you worked with?
A: Since founding TCS in 2001, we have worked with seventeen tribal enterprises.

Q: Have your results been favorable?
A: Yes. We have helped our clients — including luxury hotels; casinos; ski resorts; and timber, mining, gas, and telecommunications operations — collectively save nearly $20 million. Find out what some of our clients have to say.

Q: Where do you offer your services?
A: We offer our services in most of the western United States, including California, Nevada, Arizona, Washington, Oregon, New Mexico, and Oklahoma. We anticipate expansion into Idaho and Utah in 2008.

Q: What are your credentials?
A: Throughout his career, Mr. Dunathan held a variety of senior executive and owner positions in the insurance and risk management industry. For a detailed look at his accomplishments, please read his biography.

Q: How long does an analysis take?
A: A typical risk analysis takes 3-4 months from release.

Q: What is a reasonable response time for a Request for Proposal (RFP)?
A: Most insurance brokerages respond to detailed Requests for Proposals within two months.

Q: When are you available?
A: Before beginning a new client relationship, we generally require at least 30 days notice.

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Tribal Consulting Solutions is a division of Shelby Insurance Services, Inc. License #0231873